Using your personal information
Who will process my information?
Under Data Protection law The King of Crates is the ‘data controller’. This means that The King of Crates is responsible for how it uses and processes your information and complying with requests relating to your personal data.
Why do we collect and use your personal information?
The King of Crates collects, holds and uses information about you for a number of reasons including:
• Taking steps to improve our website and to analyse use of our website without identifying you as an individual • Processing enquiries or applications made by you or on your behalf
• Marketing to keep you informed of news, events or services which may be of interest to you, if you have opted to receive communications by post, email or other electronic means
• To communicate information which we need to communicate to you
Keeping information updated
The King of Crates strives to ensure that your personal information is accurate and up to date. You are responsible for advising appropriate staff of changes to or inaccuracies in your information.
How long is the information kept?
The King of Crates will retain your information only for as long as necessary for the purposes described. Detailed information is available in the King of Crates Records Retention Schedules.
What information is collected and where do we obtain information from?
We collect information which you provide to us. When you visit our website our systems collect information about your device including your IP address, operating system and browser type. Who is the information shared with? Your information will be shared internally only with those individuals who require it in the course of their duties. We will not disclose your information to third parties unless we are required to do so by law or you have given your consent, the exceptions to this are:
• Complying with a legal obligation
• To protect the safety, rights and property of The King of Crates
• To protect against misuse or unauthorised use of the website
How is the information kept securely?
Information is kept securely on The King of Crates equipment in line with The King of Crates information security and data protection policies. Access is restricted to only those staff or authorised agents who require it and on a ‘need to know’ basis.
Although we take steps to protect your information, The King of Crates cannot guarantee internet security and you should be aware that email can be an insecure form of communication.
Is the information transferred outside the European Union?
We may engage third parties to provide systems or services which are hosted outside of the European Union. Where we transfer data internationally we will ensure that appropriate safeguards are in place to protect your information and your privacy.
Your rights
You have the right to:
• Find out what personal data we process about you and to request a copy of the data
• Ask us to correct inaccurate or incomplete data
• Withdraw consent to process your personal data, if you were asked for and provided consent.
If you think we are acting unfairly or unlawfully you can:
• Object to the way we are using your data
• Complain to the UK Information Commissioner’s Office.
Under certain conditions you also have the right to ask us to:
• Restrict the use of your data
• Erase your information or tell us to stop using it to make decisions about you
• Provide you with a portable electronic copy of data you’ve given us.
Please contact us if you wish to exercise/enquire about any of these rights.
Contact details
Ploeggang 13
8431 NE Oosterwolde (The Netherlands)
Email: service@dekistenkoning.nl
Phone: +31 (0) 858772604
Monday-Friday 09:00 AM – 05:00 PM (UTC+1)